Your questions
Write down anything that feels unclear. There are no small questions when it comes to someone’s care.
Patient & Family Support
Here for your loved one. And here for you.
Practical preparation, space for questions and a reminder that caregivers deserve support too.
For patients, families and caregivers You don’t have to
You don’t have to
have every answer.
Looking after someone you love can be meaningful and demanding at the same time. It’s okay to feel unsure, to ask for an explanation or to say that you need help.
Start with a simple conversation about how things are going and what would make the day a little easier.
Speak with the care team
Preparing for care
A few things to bring to the conversation.
A picture of daily life
Share what a usual day looks like, who provides support and which moments are most difficult.
What matters to them
Include preferences, routines and the people the patient would like involved in decisions.
The small moments
There is more to a day than appointments.
Time together, familiar rituals and simple conversations matter to many families. Tell the team what feels meaningful to the person you care for.
Begin a conversationMaking space
for your wellbeing.
Support for a caregiver can start with a conversation, a shared task or a moment to rest.
Ask for practical help
Think about specific tasks that friends or relatives could share, such as meals, transport or keeping appointment notes.
Make room for feelings
People respond to illness differently. Let the care team know if you would like to discuss emotional support or counselling options.
Keep questions in one place
A simple notebook can help collect questions for the treating team and record the information they share.
Prepare for a care discussion
Ask who will attend, bring relevant reports if requested and consider whom the patient wants beside them.
When to contact the team
Call when you need to clarify an arrangement, understand available support or talk about changing care needs. Ask your treating clinician for a personalised plan for urgent concerns.
Need immediate medical help?
For an emergency, contact your local emergency service or nearest emergency department. Do not wait for a website enquiry response.
A place to begin
Need guidance or support?
Our team understands how challenging serious illness can be for patients and families. Contact Jeevan Jyoti to enquire about available care and support.
